Orlando, Fla —
Even though Disney’s theme parks have not yet reopened, many of their annual passholders took to social media Friday afternoon, claiming that they had been charged with four months worth of payments.
Did anyone else get charged a high amount today by @Disney Annual Pass? #AnnualPass #Disney #DisneyParks
— Alejandro Alcantara (@aaalcantara31) July 3, 2020
disney just charged my card $137 for 4 months worth of annual pass payments and all lines are busy... I'm about to drive down there and raise hell myself!!!!!!
— local homosexual (@pokemonstan_) July 3, 2020
On April 5, the company announced that they would stop and waive monthly payments while the parks were closed and would resume the regularly scheduled payment dates once the parks reopen. However, due to what Guest service cast members called a “computer glitch”, some passholders were overcharged.
In an official statement, Disney said “Passholders on the monthly payment program were incorrectly charged today. We are in the process of reversing these charges and apologize for the inconvenience this caused.”
© 2020 Cox Media Group